Privacy Policy

Albany Septic Pros (“we,” “us,” or “our”) operates the website albanysepticpros.com (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

When you request a quote or contact us, we may collect:

• Your name
• Your phone number
• Your email address
• Project details you share with us (e.g., system age, symptoms, property details)
• Your IP address and browser type (automatically, via server logs)
• Pages you visit on our site (via privacy-respecting analytics, if enabled)

How We Use Your Information

• To pass your request to an independent local contractor who can quote the job
• To keep a record of the request
• To follow up about your project
• To improve our website and services
• To comply with applicable legal obligations

Who We Share Your Information With

We share your information only with:

• The local contractor we refer your request to, so they can contact you, arrange any visit and prepare a quote. That contractor is an independent local business, and we pass on only what it needs for your project.
• Service providers we use to operate this site, such as call-tracking providers, form-handling tools, and analytics. These providers are bound by their own privacy policies.
• Legal authorities, when required by law.

We do not sell your personal information.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct or delete your personal information
• Opt out of future communications

To exercise these rights, contact us at quote@albanysepticpros.com.

Cookies

We do not currently use cookies for advertising or cross-site tracking. We may use essential cookies to operate the site, and we may add analytics cookies in the future. If we do, we’ll update this policy.

Children’s Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a new “last updated” date.

Contact Us

Questions about this policy? Email us at quote@albanysepticpros.com.